sxi6s Privacy Policy – How We Protect Your Data

1. Introduction

sxi6s takes the privacy and security of your personal information seriously. This Privacy Policy sets out in clear language what personal data we collect from you, the purposes for which that data is used, who it may be shared with and the rights you have over your own information.

This policy applies to all players who access sxi6s through the website or mobile app, regardless of whether you have a registered account. Certain sections – particularly those relating to payment data, identity verification and account history – apply specifically to registered players.

sxi6s is committed to handling personal data responsibly and with respect. We collect only what is necessary, we store it securely, and we give you clear options to control how your information is used for non-essential purposes such as marketing. If at any point you have a question about how your data is being handled, you can reach us through the contact details at the end of this policy.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. Together, these three documents define the full relationship between sxi6s and its players.

2. Data We Collect

sxi6s collects personal data through two main routes: information you provide directly when registering and using the platform, and information collected automatically when you browse or interact with the site and app.

Information you provide directly:

• Full name and date of birth (used for identity verification and age checks)
• Pakistani mobile number and email address (used for account communications and login)
• CNIC or passport details (collected during identity verification)
• Payment method details such as your JazzCash or Easypaisa account number, bank account details or card information
• Any messages, queries or complaints you send to sxi6s support

Information collected automatically:

• Device type, operating system and browser information
• IP address and approximate geographic location
• Pages visited, session duration and in-app navigation behaviour
• Game activity including session logs, bet history and transaction records
• Cookie identifiers and related analytics data

We do not collect sensitive personal data such as biometric information, religious beliefs or political views. The data we collect is limited to what is genuinely needed to run a secure and functional gaming platform for Pakistan players.

3. How We Use Your Data

sxi6s uses the personal data it collects for the following purposes. Each purpose has a clear and legitimate basis that is directly connected to providing you with a safe and functional gaming experience.

• Account management: Creating and maintaining your sxi6s account, verifying your identity, and communicating account-related updates such as deposit confirmations, withdrawal notifications and security alerts.
• Transaction processing: Processing your PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods. Your payment data is used solely to complete transactions and is not stored in full on sxi6s servers after processing.
• Fraud prevention and security: Monitoring account activity, device data and transaction patterns to detect and prevent fraudulent behaviour, bonus abuse, duplicate accounts and unauthorised access.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how players interact with sxi6s, which games are most popular and where the platform experience can be improved.
• Customer support: Using your account history and communication records to resolve disputes, answer queries and investigate complaints as efficiently as possible.
• Responsible gaming: Monitoring patterns that may indicate problematic play behaviour, in order to proactively offer responsible gaming tools or support where appropriate.
• Marketing communications: Sending you information about promotions, bonuses and platform updates where you have consented to receive such communications. You can opt out at any time through your account settings.

sxi6s does not use your personal data for automated decision-making that produces significant legal or financial effects without human review. If an account action – such as a withdrawal delay or account restriction – is triggered by automated monitoring, a member of the sxi6s team will review the case before any final decision is applied.

4. Sharing Your Data

sxi6s does not sell, rent or share your personal information with third parties for their own commercial or marketing purposes. Your data may be shared with third parties only in the following specific circumstances:

• Payment processors: To complete your PKR transactions via JazzCash, Easypaisa, Raast, bank transfer or card payments. Payment providers receive only the minimum information needed to process your transaction.
• Identity verification providers: To verify your CNIC, passport or other identification documents as part of our standard KYC process. These providers are contracted to handle your data under strict confidentiality requirements.
• Fraud detection services: To identify suspicious activity, unusual transaction patterns or potential security breaches. Data shared for this purpose is used solely to protect the integrity of the platform and its players.
• Game software providers: When you play games on sxi6s, your session data may be processed by the relevant game studio or software provider to deliver the game and maintain accurate logs. These providers operate under data processing agreements with sxi6s.
• Legal and regulatory obligations: Where sxi6s is required by applicable law or a valid legal process to disclose personal data, we will comply with that obligation. Where legally permissible, we will attempt to notify you before disclosing your data.

All third-party service providers engaged by sxi6s are carefully vetted and are contractually required to process personal data only for the purposes specified in their agreements with sxi6s. They are not permitted to use your data for their own independent purposes.

5. Payment Data

When you make a deposit or request a withdrawal on sxi6s in PKR, your payment information is processed securely through our payment partners. sxi6s uses industry-standard transport encryption (TLS) for all payment communications, meaning your financial data is protected during transmission.

sxi6s does not store full card numbers, CVV codes or complete mobile wallet credentials on our servers. When you save a payment method for future use, a secure token or partial reference is stored in place of your full payment details. This tokenisation process means that even in the unlikely event of a data breach, your full payment credentials are not exposed.

All transactions are conducted in Pakistani Rupees. sxi6s maintains transaction records for a minimum period as required for financial record-keeping and dispute resolution purposes. These records include transaction amounts, timestamps and payment method references, but not full payment credentials.

6. Cookies and Tracking Technologies

sxi6s uses cookies and similar technologies such as local storage and session identifiers to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website or use an app.

The cookies used by sxi6s fall into the following categories:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security tokens that protect your account during active sessions. These cannot be disabled without breaking basic platform functionality.
• Analytics cookies: Used to collect anonymised information about how players use sxi6s – such as which pages are visited most often and how long sessions last. This data helps us identify areas for improvement. Analytics data does not identify you personally.
• Preference cookies: Store your platform preferences such as language settings, notification choices and display options, so you do not need to reset them each time you log in.
• Marketing cookies: Used to measure the effectiveness of campaigns and promotions. These are only active if you have consented to marketing communications. You can opt out through your account settings or browser controls.

You can manage or delete cookies through your browser or device settings at any time. Please note that disabling essential cookies will affect how the platform functions and may prevent you from logging in or accessing certain features.

7. Data Retention

sxi6s retains your personal data for as long as your account is active and for a reasonable period after account closure, as required for financial record-keeping, dispute resolution and security purposes.

The general retention periods that apply to different categories of data are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum period after closure to comply with record-keeping obligations and handle any post-closure disputes or chargebacks.
• Transaction records: Maintained for a minimum period required for financial compliance and audit purposes. Transaction logs are important for resolving payment disputes and verifying withdrawal histories.
• Game session logs: Retained for a period sufficient to support dispute resolution related to specific game rounds. Detailed session data is typically retained for shorter periods than account-level data.
• Support communications: Records of your interactions with sxi6s support are retained for a reasonable period after the matter is resolved, to maintain a complete service history in case related issues arise later.
• Marketing preferences: Records of your consent or opt-out choices are maintained for as long as needed to honour those preferences and document compliance.

When data is no longer required for any legitimate purpose and the applicable retention period has passed, sxi6s will delete or anonymise it in a secure manner.

8. Security Measures

sxi6s takes a multi-layered approach to protecting your personal data. No online platform can guarantee absolute security, but we implement robust technical and procedural controls to reduce the risk of unauthorised access, data loss or misuse.

Security measures in place at sxi6s include:

• TLS encryption for all data transmitted between your device and sxi6s servers
• Encrypted storage of sensitive data including identity documents and personal records
• Strict access controls limiting which staff members can view personal data, based on job function
• Regular security reviews and monitoring of platform infrastructure
• Two-factor authentication (2FA) options available to all registered players
• Automated monitoring for suspicious login attempts, unusual transaction patterns and potential account takeover activity

While we take every reasonable precaution on our end, the security of your account also depends on you keeping your login credentials private. Use a strong, unique password for your sxi6s account, enable 2FA where available, and never share your login details with anyone. If you suspect your account has been compromised, contact sxi6s support immediately.

9. Your Rights Over Your Data

As a sxi6s player, you have a number of rights relating to the personal data we hold about you. sxi6s is committed to honouring these rights promptly and transparently.

• Right to access: You can request a copy of the personal data sxi6s holds about you. We will provide this in a readable format within a reasonable timeframe upon receipt of a valid request.
• Right to correction: If any personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details directly in your account settings, or contact support for more significant corrections.
• Right to deletion: You can request deletion of your personal data. We will fulfil this where we are not required to retain the data for legal, financial or security reasons. Note that certain transaction records and identity verification data must be retained for a minimum period regardless of account status.
• Right to restrict processing: In certain circumstances you can request that we limit how your data is used while a concern or dispute is being investigated.
• Right to opt out of marketing: You can opt out of promotional emails and notifications at any time. This will not affect essential account communications such as transaction confirmations or security alerts.

To exercise any of these rights, contact sxi6s support via live chat or email with your registered account details. We will verify your identity before processing any data request to ensure your information is not disclosed to an unauthorised party.

10. Minors and Under-Age Access

sxi6s is strictly an adults-only platform. Players must be 18 years of age or older to register an account or use any feature of the sxi6s platform. We do not knowingly collect personal data from anyone under the age of 18.

If you are a parent or guardian and believe that a person under 18 has created a sxi6s account or provided personal data to the platform, please contact us immediately at the email address listed in the footer. We will investigate and, if confirmed, close the account and delete the associated data as promptly as possible.

As part of our responsible gaming commitment, sxi6s conducts age verification checks during registration and may request supporting identification documents before a player is permitted to make deposits or withdrawals. We encourage parents and guardians to make use of parental control tools available on shared devices to prevent underage access to gaming content.

11. Changes to This Privacy Policy

sxi6s may update this Privacy Policy from time to time as the platform evolves, new features are introduced, payment methods change or our data handling practices are refined. When changes are made, the updated policy will be published on this page with a revised last-updated date.

For changes that meaningfully affect how your personal data is used – for example, the introduction of a new category of data collection or a new type of third-party sharing – sxi6s will make reasonable efforts to notify registered players via email before the changes take effect.

Your continued use of the sxi6s platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically, especially following major platform updates or new promotions where data handling may be relevant.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to understand more about how your data is used, or wish to submit a data access, correction or deletion request, please reach out to the sxi6s support team. We are available 24 hours a day, 7 days a week.

You can contact us through:

• Live chat – available on the sxi6s website and mobile app at any time
• Email – send your query to [email protected] with your account username in the subject line

We aim to respond to all privacy-related queries within 3 business days. For data deletion or access requests, we may need to verify your identity before processing, which can add a small amount of time to the response.

For general platform questions, account issues or payment queries, you can also visit our FAQ page where many common questions are already answered.